Privacy Policy | Bluematic

Last updated: 25/02/2025

Welcome to bluematic.tech. We respect your privacy and ensure that your personal data is processed securely and carefully. This Privacy Policy explains what data we collect, how we use it, and what rights you have under the General Data Protection Regulation (GDPR).

1. What data do we collect?

We may collect the following personal data:

Contact details: Name, email address, phone number, address (if provided via contact forms or orders).
Account details: If you create an account, we store your login credentials and profile information.
Payment details: When you make a purchase, we process your payment data through a secure payment provider.
Technical data: IP address, browser information, and usage data via cookies and analytics.

2. How do we use your data?

We process personal data exclusively for the following purposes:

Processing and delivering orders and services.
Answering questions and providing customer service.
Improving our website and user experience.
Marketing purposes (only with your consent).
Complying with legal obligations.

3. How do we protect your data?

We take technical and organizational measures to protect your data against unauthorized access, loss, or theft. Data is only shared with third parties if necessary for our services (such as payment providers or shipping partners) and under strict confidentiality agreements.

4. With whom do we share your data?

We only share personal data with:

Payment services: For secure transactions.
Shipping partners: For delivering orders.
Analytics tools: For website optimization (e.g., Google Analytics, if used).
Legal authorities: If required by law or regulation.

We never sell your data to third parties.

5. How long do we store your data?

We do not store personal data longer than necessary for the purposes for which they were collected unless a longer retention period is legally required.

6. Your rights

You have the right to:
✅ Access, correct, or delete your personal data.
✅ Object to the processing of your data.
✅ Withdraw your consent for data processing (if applicable).
✅ File a complaint with the Data Protection Authority.

For requests, please contact us using the details below.

7. Cookies

See our Cookie Policy for information on the use of cookies on our website.

8. Contact details

For questions or requests regarding this Privacy Policy, you can contact us via:
✉ Email: marketing@bluedrops.eu
📍 Address: Koninginnelaan 3, 9031 Ghent, Belgium

By using our website, you agree to this Privacy Policy. We reserve the right to modify this policy and recommend checking this page regularly.