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Login via web application on
https://myindygo.com/
(same email and pasword)
and click on 'My Clients'
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Click on the Add client icon
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Fill in the e-mail address from the BlueMatic account you created for the customer
and send invitation
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The customer will grant you full (viewing&operate) or limited (only viewing) access.
Once accepted the customer will appear in your list of customers
(the customer can stop your access at any time)
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